FAQ
When planning your Edmonton event, you will have many questions. We are happy to answer them and help you plan the event you dream of. Hopefully we can answer them in our Frequently Asked Questions. If you have a question that isn’t answered here, we are happy to follow up with your answer, please send us a message!
What geographic locations do you serve?
We are happy to serve you in Edmonton & the surrounding areas. Please contact us for more information.
How many bartenders do I need for my event?
To best serve your party, we recommend 1 bartender for every 50 guests.
Can you tell us what alcohol/mixers we need to buy?
Yes, we can! We provide all of our clients with a customized shopping list for their events. We can also include corkage, (Pop, Juice, Ice, Cups, Garnishes, etc.)
Are you “Proserve” certified?
Yes, all of our bartenders have current AGLC Proserve certification.
Which forms of payment do you accept?
We accept payments via cheque, cash, or e-transfer.
Do you charge a booking fee?
Yes. We require a deposit at the time of booking in order to schedule our staff and secure our services for your event. It is non-refundable as we book and pay our staff for your event. Thank you for understanding.
How much is the deposit for BottomZ Up?
We ask for $100-$500 depending on the level of services booked. This is non-refundable as the date will be yours, once it is booked.
Can you provide servers as well?
We can provide one or more bartenders, servers, as well as bussers, for your party.
What if there is no bar in the hall?
There is the option to rent a bar, or possibly use tables instead.
How many staff do you provide?
We send a minimum of 2 professional staff, and more for larger events.
Do you clean up afterward?
We clear tables of bottles and cups throughout the night. We leave the bar as we found it and all bottles & cans are bagged.
How does your staff look, what is your dress code?
All staff is dressed in black; a BottomZ Up shirt, black pants and closed toe shoes.
What hours are you at my event?
You let us know at time of booking when the event starts and ends. We usually arrive about 1 hour prior to the event to set up so we are ready to go, and require about 1-2 hours afterward to tidy up our area(s).
Who needs to get the liquor license?
You are required to obtain a liquor license from AGLC at a cost of $10 if not reselling, or $25 if it's a cash bar. We can assist in the process and can provide the necessary paperwork at any time.
Do you ALWAYS need a liquor license?
Unless the event is at a private residence, a liquor license from AGLC is required to serve liquor, at all times.
What hours can the bar be open?
Your liquor license will specify the times. Usually liquor cannot be served past 2:00AM. (Some halls have set times that events can end.) We can’t serve beyond the time on the liquor license, ever.
How much liquor can you have?
That depends on how many people are at the event. We will help you determine the appropriate amount and provide you with a full quote in order to budget for your event.
Do you have insurance?
Yes. We carry a $2 million liability policy and can provide documentation if required.
So, do I need insurance, too?
It is a very good idea to buy liquor liability insurance and some halls require you to have it. It is available through any insurance office. Contact us if you need assistance.
What do we need to supply for the bar?
Either we can supply everything or we can provide you with a list of what is needed.
Are we allowed to have an open bar?
Absolutely. We will supply you a complete budget for your event and work out a price for the service.
Do you provide Butler Service?
Yes, we can provide servers to pour wine during your event.
Should we serve wine on the tables?
Cheers! Having wine on your tables can make it easier for your guests to have a glass. We can serve the wine from behind the bar after the party starts.
If we have wine for dinner and toasts, do you charge a corking fee?
We do not charge a corking fee and will assist with wine service.
Should we have a tip jar?
Your bartenders greatly appreciate a gratuity, just like anyone in the service industry.
Should we just sell tickets?
Selling tickets, and then selling drinks for tickets forces your guests to wait in 2 lines in order to get a beverage. If you want to provide free drink tickets to your guests, we can track the number or remitted tickets.
Do you supply glassware?
Yes, we can supply glassware and would provide a quote based on your specific needs.
Is there anything else I should consider?
Please be aware of who else you hire for your event; make sure they have a legitimate business (registered), Proserv certification, and liability insurance. Check references!
Is your staff vaccinated and following Covid Safety procedures?
Yes! All of our staff are vaccinated and follow all Covid safety procedures to ensure the safety of yourself and all your guests throughout your entire event. If you have any other questions you can contact us for more information.
What if I have other questions?
No problem! Contact us and we will be happy to answer any questions you may have!
